Frequently Asked Questions
View our most frequently asked questions below. Still have questions that you can't find below? Feel free to text us and we will point you in the right direction!
Applications, Lease, & Rent
What is the application fee and who needs to apply? How long will it take?
The application fee is $30 per adult. Anyone over 18 that will be living in unit will need to apply. Applications typically take about 24-48 hours.
What leasing options are available?
We offer lease terms from 3 - 14 months.
Where do I pick up my keys on move in day?
You can pick up keys at the office or at an otherwise designated location. Our office hours are Monday-Friday 9am-6pm, Saturday 9am-4pm.
What are the rental qualifications/requirements?
We require a household income of 2.5x the market rent, a full criminal and credit screening, along with verification of rental history.
Is there a security deposit and is any of it refundable?
Yes there is a required security deposit and a portion that is refundable based on the condition of the apartment after move-out. $125 of the deposit is non-refundable. The refundable portion will depend on cleaning charges and damages.
Is renter's insurance required?
Yes, we require renter’s insurance with $100,000 of liability coverage. Better safe than sorry!
What utilities am I responsible for?
Idaho Power : (208)488-6151 and Intermountain Gas: (208)548-3679
How do I terminate my lease early?
There is a lease settlement agreement that requires a 30-day notice and a lease settlement fee of 2x the market rent.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.
Do you offer individual leases & co-living?
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.
Can I request a specific apartment & can an apartment be held?
Yes, depending on availability.
Hours and Access
What are the hours for the pool? Is it open seasonally?
Pool is open from 10am - 10pm seasonally, large jacuzzi open year round 10am - 8pm.
What are the hours of the clubhouse?
Monday-Friday 9-6, Saturday 9-4.
What are the hours for the fitness center?
24/7
What are the hours of the laundry facility?
24/7
Community Amenities
Are apartments internet/cable ready? Is there a separate charge? How do I set it up?
Each unit is internet ready and the resident can choose which internet they prefer.
Do you have package lockers/how do I get my packages?
Packages are dropped off to the mailboxes
What do I do if my car is towed?
If a car is towed, it is likely that there was a violation of community rules. Reach out to the towing company listed on the sign at the front of the entrance for next steps. We are unable to dispute a tow or get tow fees waived.
Do you have grills available?
Yes, we have 3 different grilling stations throughout the community with charcoal grills.
Do you offer valet trash service and/or recycling?
We do not offer a valet service. However, we do have a recycling bin by each trash bin on the property
Community Resources
How long will it take for my maintenance request to be completed?
We love our maintenance team! Our maintenance team does their best to complete requests within 48 hours, which is a huge perk of being in this community..
Are you near any transportation routes? Which ones?
7 minutes from I-184 and 10 minutes from US-26
What school district serves the community?
Boise School District. Horizon Elementary School, Fairmont Jr. High, Capital High School
Community Policies
What is the smoking policy?
There is no smoking in any common areas, stairwells, halls, breezeways, or amenities. Smoking is not allowed in the units, only outside 25ft from the building.
Do you allow pets? What is the pet policy?
We are a dog-friendly property (limit 2 per apartment). There is a 65 lbs. weight limit, and restricted breeds do apply. The pet deposit is $475 for one or two dogs. Please contact for more information about your furry friend.
What is the parking situation?
One covered parking stall is included per unit. Uncovered parking is first come first served.
Apartment Amenities
Are washers and dryers available? Are they in the apartments?
We have electric washer and dryer hookups in all the apartments. Residents can rent washer dryers for $73/mo. We also have an onsite laundry facility that is coin operated. You can also download an app that allows you to pay through your phone as well.
What kind of appliances are in the kitchen?
Refrigerator, dishwasher, disposal, and electric oven.
Is there a shower or a tub?
Apartments feature a space-saving tub/shower combo.
Do apartments have air conditioning?
Yes, each apartment has central air conditioning to keep you comfortable.
Are the apartments furnished?
No.
When were these apartments built? Have there been any renovations?
Our apartments were built in 2004.
What type of flooring do the apartments have?
Carpet and Vinyl.